Compressed Time
Communication Overload
Customer Contact
Coming of Age

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Cranky Quiz # 7: Computers (chapter 8) 

Scoring the Cranky Quiz 

Score 1 point for every yes and 0 for every no. Count a sometimes as a yes. Add your total: 3 points or less (Cool) means you're in good shape, 4 to 7 (Warm) indicates a need to slow down, and 8 to 10 (Hot!) indicates a raging cranky infection. You'll find anti-cranky solutions for each Quiz item in this chapter. 

  1. ____ Do you feel as if you've been left stranded on the shoulder of the information highway?

  2. ____ Do you carry a cell phone or pager so people can contact you, wherever you may be? 

  3. ____ Do you sometimes procrastinate because you know technology (fax, E-mail, overnight delivery) can bail you out? 

  4. ____ Do you ever feel outmatched by today's technologically sophisticated products?

  5. ____ Are you more inclined to stay in touch with friends who have E-mail than those who don't?

  6. ____ Do you spend an hour or more on-line each day?

  7. ____ Given the choice, are you more likely to do a task in a high tech manner (machine, power tool, or appliance) rather than low tech (by hand)?

  8. ____ Are you ever inconvenienced by constant product changes, improvements, or upgrades? 

  9. ____ Do unexpected electronic breakdowns make you impatient or cranky? 

  10. ____ When calling an organization do you get irked at having to interact with electronic voices instead of live human beings? 

Cranky Quotient
__________ My Computers condition is:
Cool (0-3) Warm (4-7) Hot! (8-10)

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© 2008 Leslie Charles, Yes! Press & Trainingworks / Webmaster: Tara E. Nofziger